Product Designer + Technologist

Designing the future of human interaction

Bridging product, technology, and experience to shape how people live, work, and connect.

Designs complex systems — AI, enterprise, operational — so they feel simple and almost invisible to the end user.

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Selected Work

Systems designed to feel simple

Guest Chat AI Assistant

An AI-powered front desk that answers guests instantly and hands off to staff the moment a request needs a human.

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Nuvola Platform

Refining Nuvola's housekeeping and maintenance tools without breaking the habits staff already built around them.

Sabre SynXis Property Hub

A front-desk dashboard redesign bringing availability, reservations, and daily tasks into one home screen for hotel staff.

Mi Movistar Web

Rebuilding a self-service platform's navigation around how customers actually think about their plan.

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Other Work

Payment Landing (Movistar)

A redesigned bill-payment landing page for Movistar customers, integrating ePayco for card and digital wallet payments.

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Vending Machine

An emotional customer-journey audit for "Auto-Compra," a self-service smartphone vending kiosk for Movistar.

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YoOp!

A real-time opinion-polling app Franky co-founded and designed — compose a question, vote, and see live results.

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Great design turns complex systems into simple experiences. When AI, enterprise data, and live operations work behind the scenes, the interface should stay focused on what matters: helping people accomplish what they came to do and make the experience feel effortless.

In practice

Vision

Designing for Complexity

Simplifying multi-layered systems into clear, usable experiences.

Human–AI Interaction

Creating intuitive, transparent interactions between people and intelligent systems.

Immersive & Spatial Experiences

Designing natural interactions across AR, VR, and emerging spatial interfaces.

Optimizing Real-World Workflows

Improving task efficiency and reducing friction in real-world operational environments.

Yes! This website was made in just two days with AI!